If you got sick tomorrow, could your business go on without you?
When you first started out, you held all the company knowledge and worked out of a simple Google Drive that worked for you. But as you added employees the Google Drive got out of hand, and you still hold all the knowledge in your head.
And growth is great, but more employees means more complexity, more knowledge, and more potential failure points. A pattern that worked for a solo operation won't hold its shape at a hundred employees without some reinforcement.
Entrelac Information can help you and your employees develop knowledge systems that will grow with you by casting on the right foundation now, so the whole piece doesn't unravel later. We'll help you catch the dropped stitches before they become runs, and build in the kind of even tension that holds a business together no matter how large it grows. So that you can take a vacation and trust that things will be business as usual while you're away.
Our Services
Systems Audit — Stakeholder interviews and a full review of your current files, tools, and workflows. We find out what's actually happening day to day, not just what the org chart says.
Knowledge Base — A structure built for everyone who touches it, not just the person who built it. Naming conventions, folder logic, and permissions that make sense to a new hire on day one.
Policy Documents — All the rules in one place means no more worrying about compliance
Process Documents — Recurring tasks and cross-functional workflows, written down clearly enough that someone else could run them tomorrow.
On-boarding & Training Documents — Ensure new employees can be successful from the start.
Company Handbook — Culture, policies, and expectations in one place your team can actually find and trust.
Additional Documentation — Whatever your audit surfaces as missing, scoped to your business.
Team Training — Live sessions walking your people through the new systems, so the documentation doesn't just sit there — it gets used.
Add-ons
AI Training — Understand when and how AI can save you time, and when it can cause more problems than it's worth.
Taxonomy Design — Controlled vocabulary, metadata, and faceted navigation for large knowledge bases or public-facing content.
Because every business is different, pricing varies. Contact me to discuss your needs.